Privacy Policy
Last updated: September 6, 2026
This Privacy Policy explains how GameFrame ("we", "us", or "our") collects, uses, and protects your information when you use GameFrame (the "Service") at gameframe.lol. By using the Service you agree to this Policy. The Service is intended only for users aged 18 and over.
1. Information we collect
- Account information: your email address and, where applicable, authentication details and profile information (such as a display name or avatar) provided by you or your sign-in provider.
- Content you upload: the photos you submit and the images generated for you, along with related metadata (for example, the style selected).
- Billing information: plan and subscription status. Payments are processed by our third-party payment provider; we do not store your full card number.
- Usage and technical data: log data such as IP address, device and browser information, and interactions with the Service, used for security, rate-limiting, and abuse prevention.
2. How we use your information
- to provide, operate, and maintain the Service and generate your images;
- to process payments and manage your subscription and account;
- to secure the Service, enforce our Terms, prevent fraud and abuse, and rate-limit usage;
- to respond to support requests and communicate with you about your account;
- to comply with legal obligations and to detect and act on prohibited content.
3. AI processing
To generate your edited images, your uploaded photo and the selected reference are processed by AI models, which may include third-party model providers acting on our behalf. Content is sent to these providers only as needed to produce your result. The quality of AI output is not guaranteed, as described in our Terms of Service.
4. Service providers we share data with
We share information only with service providers who help us run the Service, under agreements that limit their use of the data. These include, for example, our hosting and database/storage provider, our AI model provider(s), and our payment processor. We do not sell your personal information.
We may also disclose information where required by law, to protect our rights, or to report unlawful content (including any content involving the exploitation of minors) to law enforcement and relevant authorities.
5. Storage and retention
Your uploads and generated images are stored so you can access them in your account. Access is scoped to your account. We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your choices and rights
You can delete individual generations from your account, and you can request deletion of your account and associated data by contacting support@gameframe.lol. Depending on your location, you may have additional rights under applicable law (such as access, correction, or deletion). We will respond to valid requests as required by law. Note that we may retain certain records where necessary for legal, security, or billing purposes.
7. Security
We use reasonable technical and organizational measures to protect your information, including access controls scoped to your account. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children
The Service is for users 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it and terminate the associated account.
9. International users
Your information may be processed and stored in countries other than your own, which may have different data-protection laws. By using the Service, you consent to such processing.
10. Changes to this Policy
We may update this Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the updated Policy.
11. Contact
For privacy questions or data requests, contact us at support@gameframe.lol.